Here's something that'll save you a headache (and your hard-earned cash): your Bigo ID isn't your username. I know, I know – seems obvious, but you'd be shocked how many people mess this up.
Your Bigo ID is actually a permanent 9-digit number that sits right under your nickname, looking something like 901216366. Think of it as your digital fingerprint in a sea of 400 million users spread across 150 countries. While you can change your username whenever the mood strikes, this numerical code? That's yours for life.
And we're talking about serious numbers here – Bigo Live clocked 28.8 million hours watched just in July 2025, landing them the 7th spot globally among streaming platforms. That's a lot of diamonds changing hands.
The format's pretty straightforward: 8-10 digits (usually 9), numbers 0-9 only, and it never starts with zero. No letters, no spaces, definitely no 'ID:' prefix when you're making transactions. This little string of numbers handles the heavy lifting for diamond top-ups, account recovery, support verification, and gift receiving.
Here's where it gets expensive fast – using usernames instead of these numerical IDs causes about 35% of transaction failures. Virtual currency transfers? Non-refundable, according to Bigo's policy. When you buy Bigo Live diamonds by Bigo ID, platforms like BitTopup need that precise identifier for their 5-10 minute delivery promise. BitTopup's got competitive rates and solid security, but none of that matters if you botch the ID.
The 30-Second Bigo ID Finding Method
Alright, let's cut to the chase. Here's how to grab your ID faster than you can say diamond top-up:
Mobile method (literally 30 seconds):
- Fire up the Bigo Live app – make sure you're logged in
- Hit that 'Me' icon hanging out in the bottom right
- Spot the number sequence below your nickname with 'ID: [sequence]'
- Jot down just the digits (ditch the 'ID:' part)
iOS shows this in gray text below your username. Android uses a lighter font weight – same info, slightly different styling. Pro tip: long-press that numerical sequence to copy just the digits. Sometimes the display gets wonky, so tap the edit button (pencil icon on iOS, gear or dots menu on Android) to refresh things.
I always recommend cross-checking across multiple devices. Sounds paranoid? Maybe. But it prevents 25-30% of top-up headaches from ID mismatches and keeps your diamonds landing where they should.
Step-by-Step Mobile Guide
Once you've confirmed you're logged in, navigate to that 'Me' tab. The profile section displays 'ID: [9 digits]' right beneath your display name. iOS keeps it gray and understated; Android goes with lighter font color.
Skip the manual typing – seriously. Use the copy-paste function via long-press instead. Your fingers will thank you, and so will your wallet when you avoid typos. Grab a screenshot while you're at it for future reference and support documentation.
If the ID's playing hide and seek, close and reopen the app or do a quick logout/login dance through Settings. This fixes about 90% of display issues (trust me, I've seen this more times than I can count).
Want to double-check? Use the app's search function – paste your ID into the search bar and confirm it returns your profile with the right username and picture.
Desktop Access Method
Head over to bigo.tv, click Login, then use the QR code scanning feature through your mobile app's Profile > QR scan icon. The desktop version shows 'BIGO ID: [9 digits]' below your profile picture and bio. Ctrl+C works like a charm for accurate copying.
Desktop format keeps that same 9-digit structure with no regional curveballs. The bigger screen definitely reduces transcription errors when you're ready to top up Bigo Live coins using Bigo ID through BitTopup. Their interface plays nice with desktop verification, offering secure payment processing and instant delivery confirmation.
Verifying Other Users' IDs
When you need someone else's ID, just ask directly via app chat: What's your Bigo ID for diamond transfers? Then use the search functionality (that magnifying glass icon) to punch in the numerical sequence. Make sure the results match your intended recipient's profile, username, picture, and recent activity.
Check that the account shows activity within the last 30 days. Inactive accounts often signal abandoned or fake profiles – not where you want your diamonds ending up.
Many streamers actually display their IDs publicly in bios or during broadcasts. Still, cross-check every single digit before hitting send. Screenshot the recipient's profile and your verification steps for documentation. This process prevents about 80% of wrong transfers. If anything looks off, request a fresh ID and start the verification process over.
Common Transfer Mistakes
Username confusion (35% of failures): People use text usernames like GuitarMaster99 instead of those crucial 9-digit sequences. Instant processing error.
Format fumbles: Adding the 'ID:' prefix, spaces, dashes, or other separators. Here's what doesn't work: 12345678 (too short), 1234567890 (too long), 12345ABC9 (letters mixed in), 123-456-789 (separators included).
Timing troubles: Using outdated IDs after changes requires 1-6 hours for system synchronization. A single-digit typo – like 901216365 instead of 901216366 – sends your diamonds to the wrong account permanently.
App issues: Running versions that are 6+ months old can show corrupted or incomplete ID information, leading to transcription errors during manual entry.
Wrong Account Recovery
First line of defense? Contact the recipient directly via app chat. Be polite, explain the error, and request a voluntary return. Document everything: recipient's profile, transaction receipt, intended versus actual IDs, timestamp, communication attempts.
Submit a support request through Me > Feedback > Payment Issues or email cs@bigo.tv with your order ID, bank statement, and screenshots. Support typically responds within 24-48 hours. Report unauthorized transactions within 24 hours for potential policy exceptions.
Here's the harsh reality – recovery rates without recipient cooperation sit below 15%. The platform treats completed transactions as final. Chargebacks are a last resort option, but they might trigger account suspension.
Prevention Strategies
Develop a systematic double-checking routine: verify digits character-by-character, strip out prefixes and spaces, confirm exactly 9 numerical digits. Screenshot the recipient's profile and compare it to your transaction form entry.
Copy-paste exclusively – never trust manual typing. Use preview functions to verify profile matching before payment. Confirm recent online activity and profile authenticity. Avoid peak usage hours when system delays can increase risks.
Enable two-factor authentication through Settings > Account Security. Keep your app updated, store your ID in a password manager. Choose reputable platforms with ID verification features. These steps can reduce errors by 50-90%.
Account Security Tips
Stash your Bigo ID in a password manager alongside your credentials. Enable two-factor authentication using SMS or an authenticator app. Link social media accounts (Facebook, Google, Apple) for additional recovery options.
Bigo allows one free permanent ID change via Profile > Edit > Bigo ID. Enter a unique 9-digit sequence – this choice is irreversible, so choose wisely. Avoid personal information like birthdates or phone numbers. Only share your ID for legitimate gifts from trusted sources.
Monthly security reviews are worth the effort: update passwords (12+ characters with symbols), scan for suspicious activity, verify contact information. Back up your account by screenshotting your profile and recording linked accounts.
FAQ
Where exactly can I find my Bigo ID number? Right under your nickname on the profile page as 'ID: [9 digits]'. Access it via the 'Me' tab on mobile or the profile section on desktop. Shows up as gray text on iOS, lighter font on Android.
What happens if I send diamonds to the wrong Bigo ID? They're non-refundable per Bigo's policy. You can contact the recipient directly or submit a support ticket with documentation, but recovery rates hover below 15% without recipient cooperation.
Is my Bigo ID the same as my username? Nope. Your Bigo ID is a permanent 9-digit number; your username is changeable text. Using usernames instead causes 35% of transfer failures.
Can I change my Bigo ID? You get one free change via Profile > Edit > Bigo ID. Enter a unique 9-digit number – it's permanent and irreversible. System sync takes 1-6 hours.
How do I verify someone's Bigo ID? Request it via chat, then search the number in the app to confirm the profile matches. Check for recent activity within 30 days and screenshot everything before proceeding.
How long does the 30-second method actually take? Exactly what it says – 30 seconds: open app, tap 'Me', locate ID, copy digits. Cross-device verification adds about a minute for complete accuracy.
