Who Actually Owns Poppo Live: The Corporate Web Behind Your Favorite Streaming App
The Parent Company Situation
So here’s where it gets interesting. VSHOW PTE. LTD. is the main player here – they own and operate Poppo Live as the designated data controller for users worldwide, including folks in the European Economic Area and Switzerland. Pretty comprehensive reach for a Singapore company, right?
But it’s not just one entity. The corporate structure includes Vshow Interactive as the parent/affiliated company, plus Hyperchat Limited handling service provision and those international data transfers. Operations are spread across Singapore, Hong Kong, and South Korea – which honestly makes sense given how massive the Asian streaming market has become.
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Where They Actually Operate From
VSHOW PTE. LTD. runs things from 111 Somerset Road, #06-11, Singapore, 238164 – right in the heart of the central business district. Their primary servers are Singapore-based, which is actually pretty smart from a regulatory standpoint.
They’ve got global teams providing 24/7 coverage across multiple countries (except South Korea, interestingly enough). For privacy stuff, YIFENG HU serves as the designated Data Protection Officer. You can reach them at [email protected] for privacy inquiries, complaints, or if you want to exercise your data rights.
What Data is Poppo Live Actually Collecting? (Spoiler: It’s A Lot)
The Personal Stuff They’re Grabbing
Account data is pretty standard – usernames, passwords, phone numbers, emails, profile photos, basic bio info, gender, language preferences, birthday, and location. Nothing too shocking there.
Where it gets more invasive is the third-party authentication. When you sign up through Facebook, Google, or Apple ID, they’re pulling names, emails, profile pictures, friends lists, and birthdays. Basically pre-populating your profile with everything they can access.
Device Data Collection (This Gets Technical)
They’re collecting device IDs, models, operating systems, IP addresses, MAC addresses, Android IDs, IDFA identifiers, network types, bandwidth measurements, and WiFi details. That’s… comprehensive.
Location data is where things get really detailed. We’re talking GPS coordinates, Wi-Fi triangulation, compass readings, accelerometer data, and IP geolocation. All of this feeds into features like People Nearby and their security monitoring systems.
The Facial Recognition Angle
Here’s what caught my attention as someone who covers privacy extensively: they’re capturing facial contours, feature positions, skin texture, wrinkles, and distinctive marks. This isn’t just for fun filters – it’s for content moderation and identity verification.
Your livestreams, chat messages, photos, videos, comments, and uploads? Once you share them, they might become permanently accessible. That’s the nature of live streaming platforms, but it’s worth understanding upfront.
PDPA Compliance: What Singapore’s Privacy Laws Actually Require
Breaking Down PDPA Requirements
Singapore’s PDPA 2012 doesn’t mess around. It mandates explicit consent, clear collection notifications, reasonable security measures, individual data access rights, and correction mechanisms. Companies must appoint data protection officers and implement breach notification procedures.
The penalties? Up to S$1 million. That’s serious money.
What’s particularly interesting is the extraterritorial application – Singapore companies must comply with PDPA for all users regardless of location. So you’re getting Singapore-level privacy protection even if you’re not in Singapore.
How Poppo Live Measures Up
VSHOW demonstrates compliance through their dedicated DPO appointment and specific retention timeframes. Login data gets kept for 90 days, chat media for 72 hours, non-persistent messages for 120 hours, metadata and logs for 3 months. Inactive accounts get automatically deleted after 180 days.
They’ve implemented granular consent mechanisms too. You can control location data through device settings and use their Clear Location functionality. Facial data operates on an opt-in basis for streaming and authentication.
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Your Privacy Rights as a Singapore User (And How to Actually Use Them)
Getting Access to Your Data
You can request detailed information about what data they’ve collected, how they’re using it, and who they’re sharing it with. They’ve got 30 days to respond after verifying your identity.
The access includes data sources, processing purposes, retention periods, and machine-readable format copies for portability. Multiple access channels are available – account settings, customer support, or direct DPO communication.
Correction and Deletion Rights
Users can correct inaccurate data and request deletion of unnecessary information. Account deletion requests result in permanent data removal within 60 days. They’re serious about this – involving low-level electronic formatting and physical destruction (smashing or incineration) for hard copies.
But here’s the catch: shared content, screenshots, and redistributed material may persist beyond the platform’s control. Once something’s out there on the internet, it’s really out there.
Essential Privacy Settings Every User Should Configure
Locking Down Your Account
Configure your profile visibility for approved contacts only rather than making it searchable by everyone. Restrict communication preferences for direct messaging, live stream interactions, and gift-sending permissions to verified friends.
Disable location services unless you specifically need them for certain features. Regularly clear your location history and review sharing permissions.
Communication Controls That Actually Matter
Live streaming requires thinking about audience restrictions, comment moderation, and recording permissions before you go live. Disable notifications that might reveal personal information while keeping security alerts active.
Limit third-party permissions for address book access, social media integration, and external services. I recommend doing regular audits of connected services – settings should favor explicit approval over automatic sharing.
Who’s Getting Your Data and Why
Business Partners and Service Providers
Data sharing happens with POPPO LIVE Group affiliates and VSHOW PTE. LTD. entities under equivalent protection standards. Service providers like payment processors, SMS/email services, and cloud storage access information necessary for specific functions under confidentiality agreements.
Analytics providers, content delivery networks, and security services create additional access points. Legal authorities receive information when required by laws or court orders, though the platform states they challenge overly broad requests.
Business transfers during mergers or acquisitions may transfer user data to new entities – but they’re supposed to notify users and provide deletion opportunities before ownership changes.
Common Privacy Concerns (And Real Solutions)
Location Tracking Issues
If you’re experiencing unwanted tracking, disable location services in both device and app settings. Review your login history for suspicious patterns and change passwords if you suspect unauthorized access.
Configure message filtering and friend request restrictions proactively. Use blocking mechanisms, reporting tools, and moderation features for harassment situations.
Security Compared to Industry Standards
Monitor your account for suspicious activity and report security incidents immediately. Use strong passwords, enable two-factor authentication, and avoid sharing credentials. Always log out from shared devices.
Poppo Live’s Singapore PDPA compliance often exceeds platforms under less stringent frameworks. However, their extensive biometric data collection does exceed typical industry practices – something worth considering carefully.
Protecting Your Privacy: Practical Steps That Work
Account Security Basics
Use unique, complex passwords with a password manager and enable two-factor authentication. Conduct monthly privacy audits reviewing settings, permissions, and account activity.
Avoid logging in from shared or public devices, and maintain device lock screens. Basic stuff, but it matters.
Safe Broadcasting Practices
Avoid sharing personal information during broadcasts and check background elements for inadvertent disclosure. Pre-configure moderation settings and understand that broadcast content may be recorded and redistributed permanently.
I recommend conducting annual data download requests to understand their collection practices and regularly reviewing contact lists, friend connections, and blocked accounts.
Frequently Asked Questions
Who actually owns Poppo Live? VSHOW PTE. LTD., incorporated in Singapore, owns Poppo Live. Related entities include Vshow Interactive and Hyperchat Limited operating across Singapore, Hong Kong, and South Korea.
What personal data does Poppo Live collect? Account information, profile details, device data, location data from GPS/Wi-Fi, facial biometrics for streamers, and third-party account information from Facebook/Google/Apple ID registration.
How does Poppo Live comply with Singapore PDPA? Through DPO YIFENG HU’s appointment, specific retention periods (90 days for login data, 72 hours for chat media), user consent mechanisms, and explicit privacy rights for access, correction, and deletion.
Can I actually delete my data from Poppo Live? Yes, permanent deletion within 60 days of identity verification. However, shared content may remain accessible beyond the platform’s control. Inactive accounts auto-delete after 180 days.
What privacy settings are available? Profile visibility controls, message filtering, location sharing options, live stream restrictions, notification preferences, and third-party service connections. Regular review is recommended.
Does Poppo Live sell user data to third parties? They state no personal information sales, but they do share with service providers, corporate affiliates, and legal authorities when required. Third parties must maintain equivalent protection standards.
