Understanding Reward Bug 200
What Is Bug 200?
Bug 200 is a server-client synchronization failure in the reward distribution system. When you complete KIS4 daily missions, your client registers completion locally, but the reward server fails to acknowledge it. Mission tracker shows Completed but no diamonds, tokens, or items arrive in your inventory or mailbox.
The bug targets the reward claim mechanism, not mission tracking. Your completion data stays intact on servers—you won't lose progress toward weekly/monthly milestones. But immediate rewards (diamonds, Starstones, experience boosters) fail to transfer to your account.
Impact on KIS4 Daily Missions
KIS4 dailies use tiered rewards where completing tasks unlocks progressively valuable prizes. Bug 200 interrupts the final distribution step. Players complete Win 3 Matches or Deal 50,000 Damage but find diamond counts unchanged and rewards stuck pending.
This extends beyond immediate currency loss. Daily missions contribute to weekly/monthly token accumulation—380+ tokens monthly via daily activities. Missing three days of rewards sets back Battle Pass progression by an entire tier, affecting exclusive skins and hero unlocks.
For free-to-play players, this is severe. To maintain competitive edge during resolution, buy Honor of Kings tokens with coupons through BitTopup's secure platform to bridge the reward gap.
Timeline & Scope
Bug 200 emerged February 3rd, 2026, with widespread reports by February 5th as daily mission completion rates dropped across servers. Timing coincides with backend updates preparing for upcoming esports season (IKL FALL 2025: Aug 22-Oct 05, PKL FALL 2025: Aug 29-Oct 12).
Bug 200 doesn't affect all players uniformly. Newer server clusters report fewer issues than legacy servers handling larger populations. Players completing dailies immediately after reset (midnight server time) encounter Bug 200 more frequently than off-peak completions, indicating server congestion overwhelms the reward queue.
Identifying If You're Affected
Common Symptoms
Primary indicator: mission completion without reward delivery. KIS4 interface shows green checkmarks or Completed status, but diamond count, token balance, and inventory remain unchanged. Unlike normal delays (resolving within minutes), Bug 200 persists for hours or days.
Secondary symptom: missing mailbox notifications. Normally, completed missions trigger in-game mail with attached items. Bug 200 victims receive no mail notification, and mailbox shows no pending rewards despite completed missions in activity log.
Check Reward History
Access reward history through Settings menu. Tap cogwheel icon (top-right home screen) > Settings > Basic tab > Account Details to view recent transactions. Compare mission completion timestamps against reward receipt times—gaps exceeding 10 minutes indicate Bug 200.
Cross-reference current diamond/token balances against expected totals. If you completed three dailies worth 50 diamonds each but balance increased by only 100 diamonds, the missing 50 confirms Bug 200.
Distinguish from Maintenance Delays
Server maintenance causes temporary delays resolving automatically post-maintenance. Check official announcements for scheduled windows—if missing rewards coincide with maintenance, wait 30 minutes for automatic delivery.
Bug 200 persists beyond maintenance and affects specific mission types, not all rewards. If you received match victory rewards but not daily mission rewards, you're experiencing Bug 200.
Quick Diagnostic Test
Three-step diagnostic: Complete simple daily like Play 1 Match, immediately check mailbox and diamond balance. If rewards arrive within 2 minutes, your account functions normally. If nothing appears after 5 minutes, attempt a second mission. Two consecutive failures confirm Bug 200.
7 Immediate Fixes (Tested Solutions)
Fix #1: Force Close and Restart
Close Honor of Kings completely—don't minimize. Swipe away from recent apps to terminate all processes. Wait 30 seconds before reopening to reset server-side session data. This clears temporary cache blocking reward synchronization.
After restarting, navigate directly to mailbox before attempting new missions. Delayed rewards often appear after fresh login as new session triggers pending reward queries.
Fix #2: Clear Cache
Access device settings > Honor of Kings > Clear Cache (NOT Clear Data). Cache clearing removes temporary files causing conflicts while preserving login credentials and progress.
- Android: Settings > Apps > Honor of Kings > Storage > Clear Cache
- iOS: Settings > General > iPhone Storage > Honor of Kings > Offload App (then reinstall)
Account data remains server-side, so clearing local cache poses no risk.
Fix #3: Account Re-Sync
Log out completely, then log back in. This forces full account data sync from servers, refreshing reward status and inventory. During login, client queries server for all pending rewards, often triggering delivery of stuck items.
After re-login, verify Character UID matches your expected account (Settings > Basic > Account Details). Mismatched UIDs indicate wrong account login.
Fix #4: Server Switching
If your primary server has persistent Bug 200, temporarily switch to alternate server to test reward functionality. While main account progress remains server-locked, testing elsewhere confirms whether issue is server-specific or account-specific.
If alternate servers deliver rewards normally, your primary server has infrastructure issues requiring developer intervention. Submit bug report specifying server name.
Fix #5: Reinstall Game Client
Complete reinstallation resolves corrupted files cache clearing can't fix. Before uninstalling, ensure account is bound to email, phone, or social media. Uninstall Honor of Kings, restart device, download latest version from official app stores.
First login after reinstall triggers comprehensive account sync, delivering all pending rewards. This resolves ~60% of Bug 200 cases based on community reports.
Fix #6: Check Mailbox
Bug 200 sometimes redirects rewards to mailbox instead of direct credit. Open in-game mailbox > System Messages tab for unclaimed rewards. Items remain 7 days before expiration.
Sort messages by date to identify rewards corresponding to completed missions. Each mission generates separate mail entry—claim multiple messages to recover all missing items.
Fix #7: Manual Claim via Reward Center
Navigate to Reward Center (diamond-shaped menu bottom-left main screen) and check unclaimed rewards. Bug 200 occasionally marks rewards available rather than auto-delivering. Tap each tier to manually claim.
If rewards show Claimed but never reached inventory, this confirms Bug 200 requires customer support intervention.
Claiming Missing Rewards
Access Reward Recovery Interface
Open Honor of Kings > tap cogwheel icon (top-right) > Settings > Basic tab > Player Support or Report a Bug. This opens dedicated support interface for reward issues.
Required Documentation
Before submitting, gather:
- Exact mission names completed
- Completion timestamps (check activity log)
- Expected reward amounts (diamonds, tokens, items)
- Screenshots showing completed missions without inventory increases
- Character UID (Settings > Basic > Account Details)
Submit Bug Report
In Player Support > Contact Us > Issue Category: select Reward Issues or Mission Bugs. Provide clear description: Completed [mission name] on [date/time] but didn't receive [expected rewards]. Character UID: [your UID].
Attach screenshots if possible. Tap Submit. Support response typically arrives within 24-48 hours via in-game mail or account email.
Expected Timeline
- 2-4 hours: Automated acknowledgment
- 24-48 hours: Human support review
- 72 hours: Compensation delivery (if Bug 200 confirmed)
- Complex cases: 5-7 business days with 48-hour status updates
KIS4 Daily Mission System (February 2026)
Daily Mission Types
- Win 3 Matches: 50 diamonds
- Deal 50,000 Damage: 30 diamonds + 2 Starstones
- Destroy 5 Towers: 40 diamonds
- Participate in 5 Matches: 20 diamonds + 1 Everything Box
- Complete 10 Assists: 25 diamonds
- Earn 8,000 Gold (Single Match): 35 diamonds + 1 Hero Trial Card
Weekly missions:
- Win 15 Matches: 200 diamonds + 5 Skin Fragments
- Complete 50 Daily Missions: 300 diamonds + 10 Starstones
- Achieve 20 MVPs: 150 diamonds + 2 Hero Pearls
Reward Tiers
- Tier 1 (3 dailies): 100 diamonds + 5 Starstones
- Tier 2 (5 dailies): 150 diamonds + 1 Everything Box + 2 Skin Fragments
- Tier 3 (all 6 dailies): 200 diamonds + 3 Skin Fragments + 1 Hero Pearl + 50 tokens
Weekly tier completion: 500 diamonds + 10 Skin Fragments + 5 Hero Pearls + 200 tokens. Missing one day prevents tier 3 completion, costing cumulative bonus.
How Bug 200 Disrupts Distribution
Reward system operates through three steps: mission completion triggers server notification → distribution server validates completion → rewards transfer to account. Bug 200 breaks step two—validation fails despite legitimate completion, so transfer never initiates.
This creates phantom completions where client shows success but server has no reward eligibility record. Since server is authoritative, client-side data can't override missing validation, leaving rewards stuck unless manually corrected.
Alternative Missions During Bug Period
Focus on missions with direct delivery mechanisms less susceptible to Bug 200. Match victory rewards (gold, experience) process through different infrastructure and typically function normally. Event-specific missions use separate reward pools with lower bug incidence.
Prioritize weekly missions over dailies if Bug 200 persists—weeklies often batch-process rewards at week's end, bypassing real-time distribution affected by the bug.
Preventing Future Bugs
Optimal Settings
Enable Auto-Claim Rewards in Settings > Basic. Ensure Background Data permissions enabled for Honor of Kings in device settings—restricted background data prevents app from receiving server notifications about pending rewards.
Set device to never sleep during active gameplay. Screen timeout during mission completion can interrupt client-server handshake required for reward validation.
Best Completion Times
Avoid completing dailies within first 2 hours after reset or immediately post-patch. Server load peaks during these windows, increasing synchronization failure risk. Optimal windows: 4-6 hours post-reset when traffic normalizes.
If patch deploys mid-day, wait 3-4 hours before attempting dailies. This buffer allows backend stabilization and hotfix deployment.
Server Selection
Choose newer server clusters (recent dates or higher numerical designations). Legacy servers handling 2+ years of data experience higher database query times, increasing timeout risks.
Monitor community forums for server-specific bug reports. If your server shows recurring issues, consider server transfer during next transfer event.
Account Security
Bind account to multiple authentication methods (email, phone, social media). Multi-binding ensures recovery if reward data corruption requires developer-side restoration. Unbound accounts face longer recovery times.
Enable two-factor authentication where available. 2FA creates verification logs helping support staff trace distribution failures to specific timestamps, accelerating resolution.
Compensation Guide
Official Policy
Standard compensation: 150% of missing rewards as goodwill. If Bug 200 cost you 300 diamonds across three days, expect 450 diamonds. Policy applies when support verifies bug through server logs.
Compensation packages include bonus items: typically 5 Everything Boxes, 3 Skin Fragments, 1 Hero Trial Card. Arrives via in-game mail marked Compensation for Reward Issue with 7-day claim window.
Calculate Missing Value
Track daily completions during bug period. List mission names, expected rewards, completion dates. Sum total missing diamonds, tokens, Starstones, items.
Example: 3 days Tier 3 completion = 600 diamonds + 9 Skin Fragments + 3 Hero Pearls + 150 tokens. Present this calculation to support for accurate compensation.
Claim Compensation
Compensation arrives automatically via mailbox once support closes case. Check System Messages tab daily during 72-hour post-resolution window. If compensation doesn't arrive within 5 days, reply to original ticket.
Claim items immediately—they expire after 7 days. Unclaimed compensation can't be recovered.
Timeline
From report to delivery: 24-48 hours support response + 48-72 hours investigation + 24 hours compensation generation = 5-7 days average. Complex cases: 10-14 days with 48-hour updates.
Common Misconceptions
Myth: Clearing cache deletes progress Cache stores temporary data (image assets, UI elements), not account progression. Heroes, skins, rank, currency exist on game servers, not local storage. Clearing cache removes only locally stored files that regenerate on next login—zero risk to account data.
Myth: All missing rewards are bugs Many result from user error: claiming on wrong account, misreading tier requirements, confusing event rewards with daily rewards. Verify exact mission requirements and check all delivery locations before assuming Bug 200.
Myth: Only new players experience Bug 200 Bug 200 affects accounts regardless of age or spending. Veteran players with 2+ years report identical symptoms as week-old accounts. Bug stems from server infrastructure, not account-specific factors.
Truth: Server-side vs client-side bugs Server-side bugs like Bug 200 require developer intervention—client-side troubleshooting only forces new sync attempts that may succeed if server conditions improve. Client-side bugs (corrupted files, outdated versions) resolve through user actions like updates/reinstalls.
BitTopup Solutions for Affected Players
While waiting for Bug 200 resolution, maintaining competitive progression becomes challenging when daily rewards disappear. Players pursuing seasonal rankings or Battle Pass completion face difficult choices: fall behind or find alternative resources.
BitTopup provides secure, instant top-ups that bridge the reward gap without compromising account safety. Honor of Kings token packages deliver within minutes, letting you continue hero unlocks, skin acquisitions, and Battle Pass progression as planned. Competitive pricing often matches or beats in-game rates, while frequent promotions provide bonus tokens offsetting Bug 200 losses.
For extended Bug 200 periods, recharge Honor of Kings tokens event bonuses through BitTopup's February promotion offering 15% bonus tokens on all purchases. This limited-time event helps recover the 380+ tokens monthly that Bug 200 disrupts, ensuring you don't miss seasonal exclusive content.
BitTopup's security includes encrypted payment processing, instant delivery confirmation, and 24/7 customer support. With millions of satisfied players worldwide and consistent 4.8+ star ratings, BitTopup represents the trusted choice when bugs threaten progression.
Platform supports all major payment methods and processes transactions in local currency, eliminating conversion fees. Fast delivery means tokens arrive within 2-5 minutes—immediately purchase that limited-time skin or unlock the hero essential for current meta.
Expert Tips from Veterans
Fastest Hero Picks
For Win 3 Matches, select high win rate heroes: Loong (55.3%), Zhou Yu (55.1%), Augran (55.1%). These dominate February 2026 meta and increase victory probability, reducing time per daily completion.
Damage-focused dailies benefit from mages like Daji (54.7%) who consistently output high damage even in losses. This ensures completion regardless of outcome.
Time-Saving Routes
Stack compatible missions in single matches. Deal 50,000 Damage + Participate in 5 Matches + Earn 8,000 Gold all progress simultaneously in ranked games. Prioritize participation missions first (no specific performance needed), then layer performance-based missions.
Avoid conflicting requirements. Destroy 5 Towers (aggressive pushing) conflicts with Complete 10 Assists (team-fight participation). Complete across separate matches.
Skip Buggy Missions
If specific mission types consistently trigger Bug 200 (community reports suggest Destroy Towers shows higher incidence), skip them for reliable alternatives. Completing 5 working missions beats attempting 6 where 2 fail.
Monitor forums for real-time Bug 200 reports identifying which missions currently malfunction. Adjust selection based on this intelligence.
Community Workarounds
Delayed claiming: complete missions but wait 30 minutes before opening reward interface. This buffer allows server-side processing to complete. Community data suggests 20-30% improvement in delivery rates.
Complete missions in ascending reward value order (lowest to highest). Theory suggests this reduces server query complexity. Effectiveness remains anecdotal but costs nothing to attempt.
FAQ
What is Honor of Kings Reward Bug 200? Server-client synchronization failure preventing completed KIS4 daily missions from distributing diamonds, tokens, and items. Emerged February 2026, affects reward delivery while leaving completion tracking intact.
Why aren't my KIS4 dailies giving rewards in February 2026? Bug 200 disrupts reward distribution server's ability to validate completions, blocking transfer despite legitimate completion. Server load during peak hours and recent infrastructure updates contribute to synchronization failure.
How do I fix missing rewards? Try in order: force close/restart app, clear cache, log out/in, check mailbox, reinstall client, manually claim via Reward Center. If all fail, submit bug report through in-game support for developer intervention and compensation.
Can I get compensation for Bug 200? Yes. Honor of Kings provides 150% of missing rewards plus bonus items once support verifies Bug 200 through server logs. Compensation arrives via mailbox within 72 hours of case resolution.
How long does it take to fix reward bugs? Individual account issues resolve within 24-48 hours through support. Server-wide Bug 200 fixes require developer patches, typically deploying within 5-7 days of widespread reports.
Should I stop playing dailies until fixed? No. Continue completing dailies to maintain streak bonuses and weekly tier progress. Even if immediate rewards fail, support can verify completions through logs and provide full compensation. Stopping guarantees lost progression; continuing creates compensation eligibility.
