SUGO's Actual Enforcement System
SUGO uses behavior-focused moderation, not automated music copyright detection. The platform enforces community standards through age verification, user reporting, and manual review. All users must be 18+—falsifying age triggers immediate suspension.
Enforcement priorities center on harassment, hate speech, and policy violations. December 2025 harassment policy updates reflect evolving safety standards. There's no specific music ban list in SUGO's documentation, indicating the platform prioritizes user safety over automated content filtering. This differs from platforms with aggressive copyright systems, giving hosts more audio flexibility while maintaining compliance responsibility.
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User Reporting System
SUGO's violation reporting covers:
- Sexual harassment
- Online violence (abuse, defamation, doxxing, bullying)
- Hate speech
- Stalking
- Underage users
- Technical violations (bots, VPN exploitation, emulator abuse, hacking)
Reporting methods:
- Tap harasser's profile picture/username → select block or report
- Navigate to Me tab → Report User → enter username/user ID
Blocked users can't send DMs or join your hosted rooms.
Response timelines:
- High-priority: 24 hours
- Lower-priority: 48-72 hours
- Critical violations: Initial review 24 hours, resolution 2-3 days
- Serious violations: Initial review 48 hours, resolution 3-5 days
- Standard violations: Initial review 72 hours
Penalty Structure
Temporary suspensions: 24 hours to 30 days based on severity and account history. Users get 30 days to appeal incorrect penalties.
Account deletion has a 7-day withdrawal period for reconsideration. This prevents impulsive termination and allows asset recovery before final deletion.
Verified user ratios average 70% in active communities, with party rooms averaging 50+ daily active users.
Audio Management Best Practices
SUGO voice operates in 300-3400 Hz frequency range, optimized for speech. Proper BGM volume ensures clear conversations while maintaining atmosphere.
BGM volume guidelines:
- Active conversations: 30-45%
- Pure listening sessions: 60-75%
- Auto-ducking: Drops BGM 15-25% when users speak
Default BGM starts at 70%, which overwhelms conversation-focused rooms.
Room-specific settings:
- DJ performances: 65-80% BGM
- Social Hangout: 25-40% BGM
- Dance Floor: 50-60% BGM
Room Configuration
Large rooms (50+ users) trigger automatic profanity blocking. Entry fees vary: standard entries average 1200 coins, premium pools reach 6250 coins. For efficient coin management, top up sugo app through BitTopup ensures uninterrupted access with fast delivery.
Pro tip: Instrumental tracks, ambient soundscapes, and lo-fi beats support conversation better than vocal-heavy music. Test audio settings in private rooms before public events.
Technical Specifications
Current version: v2.41.0.0 (November 24, 2025)
iOS requirements:
- Version 15.5+
- App size: 529.3 MB (S9), 509.1 MB (S22)
Android requirements:
- Version 5.0+
- App size: 212.4 MB
Age rating: 18+ across all platforms
Disable location services:
- iOS: Settings > Privacy & Security > Location Services > SUGO > Never
- Android: Settings > Apps > SUGO > Permissions > Location > Don't allow
Performance Optimization
Network requirements:
- Hosting: 3 Mbps upload minimum
- Participation: 1.5 Mbps minimum
Hosts managing high-traffic rooms should use wired connections or strong Wi-Fi over mobile data to prevent disconnections.
Storage: iOS requires 2.5x more space than Android. Regular cache clearing maintains optimal performance.
Privacy and Security
Location permission isn't required for core voice room features. Users can selectively grant or deny based on privacy preferences.
The platform maintains violation history logs influencing penalty severity for repeat offenses. Review account standing regularly through community guidelines panel.
Account Lifecycle
The 7-day deletion withdrawal period protects against accidental termination. During this window, cancel deletion requests to restore full access. After 7 days, data undergoes permanent removal with no recovery.
Coin balances, purchase history, and hosting records all get deleted. Exhaust coin balances or transfer assets before initiating deletion.
Review privacy settings quarterly to align with platform updates. SUGO periodically introduces new controls that may not be enabled by default.
Violation Prevention
Effective moderation starts with clear community guidelines. Establish explicit rules for behavior, language, and content. Use pinned messages, welcome announcements, and moderator reminders.
Moderator training framework:
- Sexual harassment definitions
- Online violence categories
- Hate speech identification
- Stalking patterns
- Underage user detection
- Technical violation recognition
Proactive moderation reduces reactive reporting. Monitor conversations during peak hours, intervene before conflicts escalate, and maintain visible moderator presence. Auto-profanity blocking in 50+ user rooms supplements but doesn't replace human moderation.
Building Room Culture
Room culture develops through consistent enforcement and positive reinforcement. Recognize constructive contributors, highlight positive interactions, and create engagement opportunities.
Effective moderators demonstrate:
- Patience and fairness
- Clear communication
- Thorough policy understanding
Hold regular moderator meetings to discuss challenges and review policy updates.
Prioritize de-escalation over immediate punishment. Many violations stem from misunderstandings. Provide warnings, explain policy rationale, and offer correction opportunities.
Advanced Management
Scheduled events, themed discussions, and interactive activities create engagement patterns. Consistency in hosting schedules builds audience expectations.
Entry fee calibration: Test different pricing between 1200-coin standard and 6250-coin premium to find optimal balance for your community.
Optimal conversation sizes: 8-20 active participants. Larger gatherings benefit from structured formats like panels or performances.
Monetization
Sustainable hosting balances costs with revenue. Income streams include coin-based entry fees, gift economies, and sponsorships. Transparent communication about monetization supports willing participation.
Gift systems create appreciation pathways. Understand gift values and display mechanics to acknowledge supporters effectively.
Cross-promotion with complementary rooms expands reach. Partner with rooms serving similar interests but different time zones or formats.
Compliance Monitoring
December 2025 harassment policy revision demonstrates SUGO's evolving safety standards. Monitor official announcements for policy changes. Quarterly reviews ensure continued compliance.
Document moderation decisions for accountability and learning. Record violation types, responses, and outcomes to identify patterns requiring policy adjustments.
The 30-day appeals window allows users to contest incorrect penalties. Understand appeal procedures to guide community members.
Future-Proofing
Diversify engagement beyond single features vulnerable to policy changes. Multi-format content, varied interactions, and flexible scheduling create resilience.
Community feedback mechanisms identify emerging issues early. Regular surveys and suggestion channels provide early warning systems.
Maintain backup communication channels outside SUGO for community continuity during technical issues or policy changes. Discord, social media, or messaging apps provide alternative spaces while respecting SUGO's terms.
FAQ
What specific music tracks are banned on SUGO voice rooms? SUGO doesn't maintain a banned music list or use automated copyright detection. The platform focuses on user behavior violations—harassment, hate speech, age policy breaches—not music content filtering.
How long do SUGO room suspensions last? 24 hours to 30 days depending on violation severity and account history. You get 30 days to appeal incorrect penalties.
What happens when someone reports a violation in my room? High-priority reports get responses in 24 hours. Lower-priority cases: 48-72 hours. Critical violations: initial review 24 hours, resolution 2-3 days. Serious violations: initial review 48 hours, resolution 3-5 days.
What's the optimal BGM volume for SUGO voice rooms? Active conversations: 30-45%. Pure listening: 60-75%. Auto-ducking reduces BGM 15-25% when users speak, optimizing voice clarity.
Can underage users participate in SUGO voice rooms? No. All users must be 18+. Falsifying age triggers immediate suspension. Report underage users through the violation system.
How do I block someone from my SUGO room? Tap their profile picture/username → select block. Blocked users can't send DMs or join your hosted rooms. Or navigate to Me tab > Report User and enter their username/user ID.
