ZZZ Pity System Guide: Soft & Hard Pity Rates (2.6)

The ZZZ pity system guarantees S-Rank Agents through dual-layer protection: soft pity starts at pull 75 (0.6% → 6.6% rates), hard pity ensures S-Rank at 90 pulls. Limited banners use 50/50 mechanics—losing guarantees your next S-Rank is featured. All pity carries over between phases. Budget 14,400-28,800 Polychromes per limited Agent.

Author: BitTopup Publish at: 2026/02/06

Understanding ZZZ Pity: Core Mechanics

Pity functions as bad luck protection guaranteeing high-rarity rewards after specific pull counts. Base rates: 0.6% S-Rank, 7.2% A-Rank, 92.2% B-Rank. Only S-Rank pulls reset the counter—A/B-Rank don't interrupt progress.

Banner Types:

  • Exclusive Channel: Limited S-Ranks, 90-pull hard pity, 50/50 system
  • Stable Channel: Permanent pool (Nekomata, Koleda, Soldier 11, Lycaon, Grace, Rina), 90-pull hard pity, 300-pull selector
  • W-Engine Channel: 80-pull hard pity, 75/25 featured rate
  • Bangboo Channel: 80-pull hard pity, 1% base rate, unlocks at Inter-Knot Level 20

New players get 20% discount on first 50 Stable Channel pulls with guaranteed S-Rank.

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Why Pity Matters

Each pull costs 160 Polychromes. Reaching 90-pull hard pity = 14,400 Polychromes. Worst case (180 pulls for guaranteed featured) = 28,800 Polychromes.

Pity transforms gacha into calculable resource management. Progress carries between same-type banners—pulls on Version 2.6 Phase 1 transfer to Phase 2 if you don't get S-Rank.

Exclusive vs Stable Channel

Exclusive Channel:

  • 3-week limited banners
  • 50/50 system (first S-Rank = 50% featured, 50% standard)
  • Losing 50/50 guarantees next S-Rank is featured
  • Max 180 pulls for specific Agent

Stable Channel:

  • Permanent availability
  • No 50/50 system
  • 300-pull selector for any standard S-Rank
  • Separate pity from Exclusive

Soft Pity: The 75-Pull Threshold

Soft pity dramatically increases S-Rank probability before hard pity. At pull 75, base 0.6% jumps to 6.6%—an 11x increase. Most players get S-Rank between pulls 75-85.

Zenless Zone Zero soft pity rate chart showing increased S-Rank probability from pull 75

When Soft Pity Activates

  • Agent banners: Pull 75
  • W-Engine/Bangboo: Pull 75 (despite 80-pull hard pity)

Activation is automatic. Your 75th pull without S-Rank gets 6.6% rate. Rate persists each pull until S-Rank or hard pity.

Probability Increase

6.6% = 1-in-15 chance vs pre-soft-pity 1-in-167. Cumulative probability across pulls 75-89 exceeds 90%. Each pull operates independently at 6.6%.

Soft vs Hard Pity Strategy

Always budget for hard pity (90 pulls) to avoid disappointment. Soft pity makes S-Rank likely but not guaranteed—10% chance you'll need full 90 pulls.

If you hit S-Rank at pull 78, stop immediately to preserve resources. For F2P: plan for hard pity, treat soft pity success as bonus.

Hard Pity: 90-Pull Safety Net

Hard pity = absolute ceiling. At exactly 90 pulls without S-Rank, next pull is 100% guaranteed S-Rank. Triggers automatically—no manual activation needed.

Guaranteed S-Rank at 90 Pulls

Applies universally to all Agent banners. On Exclusive Channel, 50/50 still applies—hard pity guarantees S-Rank but not necessarily featured Agent unless you're on guaranteed status.

On Stable Channel, hard pity gives random S-Rank from six-character pool until you reach 300-pull selector.

W-Engine Hard Pity (80 Pulls)

W-Engine Channel = 80-pull hard pity (12,800 Polychromes vs 14,400 for Agents). Features 75% featured rate vs 50/50 on Agent banners.

Bangboo Channel shares 80-pull hard pity with 1% base rate—most forgiving pity in ZZZ.

Hard Pity Never Fails

90-pull (Agent) and 80-pull (W-Engine/Bangboo) guarantees are absolute. Claims of exceeding hard pity result from:

  • Miscounting pulls
  • Mixing pulls across different banner types (each has separate counter)
  • Confusing A-Rank pity (every 10 pulls) with S-Rank pity

A-Rank guarantees don't affect S-Rank pity progression.

The 50/50 System

50/50 determines if your S-Rank on Exclusive Channel is featured Agent or standard pool character. First S-Rank (or after winning previous 50/50) = 50% featured, 50% standard.

What Happens at Pity

When you hit S-Rank, system performs two checks:

  1. Confirms S-Rank Agent received
  2. Determines featured vs standard based on 50/50 status

Win 50/50: Get featured Agent, next S-Rank returns to 50/50 Lose 50/50: Get standard S-Rank, next S-Rank guaranteed featured

Pity counter resets to zero after any S-Rank. Guarantee status persists separately.

50% Featured vs 50% Standard Pool

Losing 50/50 gives random standard S-Rank: Nekomata, Koleda, Soldier 11, Lycaon, Grace, or Rina. Each has equal probability within 50% off-banner pool.

Zenless Zone Zero standard S-Rank agents Nekomata Koleda Lycaon Grace Rina Soldier 11

Duplicates convert to Mindscape Cinema materials for character upgrades.

50/50 applies only to Exclusive Channel. Stable Channel has no featured characters. W-Engine uses 75/25 system.

Losing 50/50: Which Agents

Standard S-Ranks when losing 50/50:

  • Nekomata: Physical DPS
  • Koleda: Fire Stunner
  • Soldier 11: Fire DPS
  • Von Lycaon: Ice Stunner (top-tier)
  • Grace: Electric Anomaly
  • Rina: Electric Support (top-tier)

New characters expand roster. Duplicates provide Mindscape upgrades.

Winning 50/50 Impact

Winning resets guarantee status to 50/50 for next S-Rank. Creates cycle: win → 50/50 → potentially lose → guaranteed → win → 50/50.

For multiple copies, worst case = 270 pulls (43,200 Polychromes): win first 50/50 (90), lose second (90), guaranteed third (90).

Pro tip: Stop after winning first 50/50. Save Polychromes for future Agents rather than chasing duplicates.

Guaranteed System: Carry-Over in Version 2.6

Guarantee activates after losing 50/50, ensuring next S-Rank is featured Agent. Status persists indefinitely across banners, versions, and breaks.

Version 2.6 Phase 1 (Feb 6, 2026, 11:00 AM UTC+8, 3-week duration) maintains all guarantee mechanics. Previous version guarantees carry forward.

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Guaranteed After Losing 50/50

Losing 50/50 flags your account with guaranteed status for that banner type. Overrides normal 50/50 on next S-Rank—100% featured Agent.

Applies regardless of timing. Early S-Rank at pull 15 = featured. Hard pity at pull 90 = featured.

After using guarantee, status resets to 50/50.

Phase 1 to Phase 2 Carry-Over

Guarantee carries completely between Phase 1/2 and across versions. Lose 50/50 in Phase 1, skip pulling = guarantee transfers to Phase 2.

Enables strategic banner skipping. Save guarantee for Phase 2 if leaked info shows better characters. Guarantee never expires.

Cross-Version Guarantee

Guarantee persists from Version 2.6 → 2.7 → all future versions indefinitely. Database permanently tracks 50/50 status.

F2P can lose 50/50 early, accumulate Polychromes for months, then deploy guarantee strategically on perfect roster fit.

Worst-case ceiling: 180 pulls (28,800 Polychromes) for any specific limited Agent.

Verify Guarantee Status

Game doesn't display 50/50 status directly. Manual check:

  1. Signal Search → Exclusive Channel → Details → History

Zenless Zone Zero Signal Search Exclusive Channel history interface for pity tracking

  1. Find most recent S-Rank pull
  2. Standard character (Nekomata/Koleda/Soldier 11/Lycaon/Grace/Rina) = guaranteed status
  3. Featured limited Agent = 50/50 status
  4. No S-Rank history = 50/50 default

Only Exclusive Channel S-Ranks affect Exclusive guarantee. Stable Channel pulls don't impact limited banner status.

When to Stop Pulling

Optimal stopping varies by pity count, guarantee status, budget, and upcoming banners. Every pull after obtaining target wastes resources unless building pity intentionally.

Got Target Early? Stop Immediately

Pull desired S-Rank before soft pity = stop unless chasing Mindscape duplicates. Early success preserves Polychromes for future banners.

Exception: Intentionally building pity for next banner while accepting risk of unwanted early S-Rank. Only works if indifferent to current featured Agent.

For most players: early S-Rank = immediate stop.

The 75-Pull Dilemma

Reaching pull 75 without S-Rank = decision point. Entered soft pity (6.6% rates) but 15 pulls from hard pity (2,400 Polychromes).

On guaranteed status: Push through—certain to get featured Agent.

On 50/50 status: Evaluate if you can afford potential 180-pull investment before committing past pull 75.

Building Pity for Next Banner

High-risk strategy experienced players avoid. Pulling on unwanted banner to build pity risks early S-Rank resetting counter.

Math: 0.6% base + soft pity = ~36% chance of S-Rank before pull 75. More than 1-in-3 pity-building attempts backfire.

Safer: Save Polychromes during skip banners. Start fresh when desired banner arrives.

F2P Pull Discipline

F2P Polychrome income allows one guaranteed limited Agent per version (180 pulls worst-case) with diligent saving.

Strategy:

  1. Identify must-pull Agents months ahead via leaks
  2. Save every Polychrome until target banner
  3. Resist intermediate banner temptation
  4. Budget for 180 pulls (28,800 Polychromes)
  5. Treat 50/50 wins as bonus toward next target, not duplicate opportunity

Tracking Pity Counter

Game tracks pity internally but doesn't display count prominently. Manual verification through pull history required.

Check Pity in Signal Search

  1. Signal Search → Select banner type (Exclusive/Stable/W-Engine/Bangboo)
  2. Details → History tab
  3. Count pulls from top (most recent) until last S-Rank
  4. Count = current pity number

74 pulls since last S-Rank = one pull from soft pity. 89 pulls = next is guaranteed hard pity.

Manual Counting Method

  1. Open target banner History
  2. Count each entry downward from most recent
  3. Count all rarities (B/A/S-Rank all increment pity)
  4. Stop at S-Rank Agent (or S-Rank W-Engine/Bangboo for those banners)
  5. Count before S-Rank = current pity

Never pulled S-Rank on banner = pity equals total pull count.

Pull History Data

  • S-Rank: Gold/yellow coloring
  • A-Rank: Purple
  • B-Rank: Blue

History shows last 100-200 pulls. Older records may not display but don't affect current pity (only pulls after most recent S-Rank matter).

Confirm correct banner type before counting—accidentally checking wrong banner causes incorrect counts.

Pity Persists Between Same Banner Types

Exclusive Channel pity from Version 2.5 Phase 2 → Version 2.6 Phase 1 → Phase 2. Featured Agent changes, pity remains.

Applies during extended breaks. Stop at pull 80, return months later = still at pull 80.

Counter never decays. Only resets when obtaining S-Rank on that banner type.

Polychrome Cost Calculations

Each pull = 160 Polychromes regardless of banner type. Straightforward multiplication for total costs.

Soft Pity (75 Pulls): 12,000 Polychromes

75 pulls × 160 = 12,000 Polychromes from zero pity.

With existing pity: (75 - current pity) × 160

  • At 50 pity: 25 pulls × 160 = 4,000
  • At 70 pity: 5 pulls × 160 = 800

F2P can reach soft pity once per phase through dailies, events, version rewards.

Hard Pity (90 Pulls): 14,400 Polychromes

90 × 160 = 14,400 Polychromes from zero. Maximum cost for single S-Rank on Agent banners (50/50 still applies).

F2P achievable saving across full version (~42 days). Active players earn 15,000-18,000 Polychromes per version.

W-Engine/Bangboo (80 pulls): 80 × 160 = 12,800 Polychromes (1,600 savings vs Agents).

Guaranteed Featured (180 Pulls Worst Case)

180 × 160 = 28,800 Polychromes. Covers: 90 pulls (lose 50/50) + 90 pulls (guaranteed).

Nearly two full versions of F2P income. Free players must save across multiple versions for specific limited Agents.

Helps prioritize targets. 15,000 saved = halfway to worst-case guarantee. Decide: risk 50/50 now or save until full 28,800.

Free Polychrome Income Per Version

Active F2P: 15,000-18,000 Polychromes per version

  • Daily commissions (42 days): ~3,000
  • Events/limited activities: 4,000-6,000
  • Version update mail: 2,000-3,000
  • Exploration/achievements/misc: 4,000-6,000

Allows one guaranteed limited Agent every two versions (worst-case 180 pulls). Winning 50/50 or early pulls accelerates to one per version.

Monthly card/battle pass: +4,000-6,000 per version.

Advanced Optimization Strategies

Early vs Late Banner Pulling

Early (Day 1): Max time to gather additional Polychromes if needing more pulls. Lose 50/50 day one = 3 weeks to farm guaranteed.

Late (Final Days): Review Phase 2 leaks before committing. Skip Phase 1 if Phase 2 better. Risk: insufficient time if needing hard pity.

Optimal: Mid-phase (~10 days after start). Enough time for hard pity, some leaked info available.

Guaranteed Carry-Over Strategy

Intentionally lose 50/50 on indifferent banner, save guaranteed status for future must-have. Works when current featured = marginal value, upcoming = essential.

Risk: Accidentally winning 50/50 early wastes pulls on unwanted character.

Minimize risk: Pull only until first S-Rank. Win 50/50 = stop immediately. Lose = acquired guaranteed status for target.

Requires reliable leaks 2-3 versions ahead.

Stable vs Exclusive Channel Priority

Stable Channel: Use free Master Tapes from events, not Polychromes. Permanent availability = no urgency. 300-pull selector rewards patient accumulation.

Exclusive Channel: Priority for Polychrome spending. Limited Agents never join Stable, unknown rerun schedules. Missing = 6-12 month wait.

Avoiding Common Mistakes

  1. Pulling multiple banner types simultaneously: Dilutes pity across all. Focus one banner type at a time.

  2. Miscounting pity: Only S-Rank resets counter. A-Rank guarantee (every 10 pulls) doesn't affect S-Rank pity.

  3. Not verifying guarantee status: Check history before committing resources. Avoid pulling on 50/50 when expecting guarantee.

FAQ

Does pity reset after getting S-Rank? Yes, counter resets to zero immediately. Next pull starts at pull 1 with 0.6% base rate. Guarantee status operates separately—losing 50/50 gives guaranteed status that persists despite pity reset.

Can I get two S-Ranks in 10 pulls? Yes, theoretically possible though extremely unlikely. Each pull operates independently. After S-Rank resets pity, next pull has 0.6% chance for another. Rare but reported.

Do Master Tapes and Encrypted Master Tapes share pity? No, different banner types with separate counters. Master Tapes = Stable Channel. Encrypted Master Tapes = Exclusive Channel. Both Encrypted Tapes and Polychromes share same Exclusive Channel pity.

What happens to pity when banner expires? Carries over to next same-type banner. Exclusive Channel at 75 pulls when Phase 1 ends = start Phase 2 at 75 pulls. Guarantee status also transfers.

How do I know if I'm on guaranteed or 50/50? Check Exclusive Channel history. Most recent S-Rank = standard character (Nekomata/Koleda/Soldier 11/Lycaon/Grace/Rina) = guaranteed. Most recent = featured limited = 50/50. No S-Rank history = 50/50 default.

Does Bangboo pity work like Agent banners? Higher base rate (1% vs 0.6%), lower hard pity (80 vs 90), otherwise same soft pity (starts pull 75) and guarantee mechanics. Unlocks at Inter-Knot Level 20.

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